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CALLS BY DMG

You're Losing Money, We're Here To Get It Back

Dealership's BDC

Fall Off

Internet Leads are Hot for 13 days, but while a Dealership’s BDC typically follows up quickly on day one , however they fall off the follow up process after day 3.

Dealership’s BDC typically follows up quickly on day one of the internet lead, however falls off the follow
up process after day 3.

Internet Leads 

Have Increased But They're Not Contacted 

 Research shows only 27% of leads get contacted, but implementing better and more structured practices can increase it up to 92%. 

An overwhelmed BDC neglects propers customer experience protocols, and can't convert vital internet leads.

Dealership BDC

Understaffed or Non-Existent 

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Turnover in BDC Costs You Time And Money

 With an adverage turnover rate of 42.2%, the cost of training new employees adds up. Dealerships should only have to worry about selling cars and not training costs.  

Image by Austin Distel

ABOUT US

Calls by DMG is a Business Development Center for the modern Automotive dealership. With the Auto industry rapidly changing we are here to help with the increased amount of Internet leads. Most dealerships have more Sales Staff than BDC Staff however your dealership receives more internet leads than walk-ins. We're here to help!

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Our Expert BDC Agents are trained by the best in the industry, with our Smart Call Software we are able to make 10 times more calls per day than traditional BDCs. Our Agents will follow up with 100% of your leads, create appointments, and funnel down the hottest leads to help your team to put the deals together.

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Our #1 goal is to increase your sales through excellent follow up and communication from our team to yours. We will be your extra staff for a fraction of the cost and much more effective than your current BDC. 

 
 

SERVICES

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Excellent scripts for outbound calls, texts, voicemails, and emails

Expert Follow Up Agents Trained by Top Dealership Professionals

Live Tracking Reports Sent Daily Including Number of Calls, Texts, Emails, and Voicemails Sent. 

Lead Follow Up For 30 Days

Daily Updates Including Total Number of Contacts Made, Appointments set, and Average Length of Phone calls. 

Up To 27 Contacts per Lead

 

LEARN MORE

Did You know
We are awesome
Did You know
We are awesome
Good
Fact
Good
Fact
100% of people
Love us
100% of people
100% of people
Love us
100% of people
Our Agents
Can place up to 500 calls a day per agent
Our Agents
Our Agents
Can place up to 500 calls a day per agent
Our Agents
Our
Cost
Is less than two BDC Employees
Our
Cost
Is less than two BDC Employees

CONTACT US

ADDRESS: 3509 Haworth Dr. Suite 305, Raleigh NC 27612

Monday - Friday 9:00 - 5:00

Phone: 919-473-9458

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