CALLS BY DMG
A Subsidiary of Direct Marketing Group
CALLS BY DMG
You're Losing Money, We're Here To Get It Back
Dealership's BDC
Fall Off
Internet Leads are Hot for 13 days, but while a Dealership’s BDC typically follows up quickly on day one, however, they fall off the follow-up process after day 3.
Internet Leads
Have Increased But They're Not Contacted
Research shows only 27% of leads get contacted, but implementing better and more structured practices can increase it up to 92%.
An overwhelmed BDC neglects proper customer experience protocols, and can't convert vital internet leads.
Dealership BDC
Understaffed or Non-Existent
Turnover in BDC Costs You Time And Money
With an average turnover rate of 42.2%, the cost of training new employees adds up. Dealerships should only have to worry about selling cars and not training costs.
ABOUT US
Calls by DMG is a Business Development Center for the modern Automotive dealership. With the Auto industry rapidly changing we are here to help with the increased amount of Internet leads. Most dealerships have more Sales Staff than BDC Staff however your dealership receives more internet leads than walk-ins. We're here to help!
Our Expert BDC Agents are trained by the best in the industry, with our Smart Call Software we are able to make 10 times more calls per day than traditional BDCs. Our Agents will follow up with 100% of your leads, create appointments, and funnel down the hottest leads to help your team put the deals together.
Our #1 goal is to increase your sales through excellent follow-up and communication from our team to yours. We will be your extra staff for a fraction of the cost and much more effective than your current BDC.
SERVICES
Excellent Scripts for Outbound Calls, Texts, Voicemails, and Emails
Expert Follow Up Agents Trained by Top Dealership Professionals
Live Tracking Reports Sent Daily Including Number of Calls, Texts, Emails, and Voicemails Sent.
Lead Follow Up For 30 Days
Daily Updates Including Total Number of Contacts Made, Appointments set, and Average Length of Phone Calls.
Up To 27 Contacts per Lead
LEARN MORE
Did You know
We are awesome
Our agents are trained by the best in the business. We handle all of the follow up on your leads and get the customers to your showroom
Did You know
We are awesome
Our agents are trained by the best in the business. We handle all of the follow up on your leads and get the customers to your showroom
Good
Fact
You're probably asking every month how you can increase your internet closing percentage.
Good
Fact
It takes an average of 8 call attempts to reach a prospect. How many times do you call an internet lead?
100% of people
Love us
Our agents make all the follow up calls 100% of the time. No lead is ever untouched. Our 30 day follow up plan ensures that you get the best results
100% of people
100% of people
Love us
Our agents make all the follow up calls 100% of the time. No lead is ever untouched. Our 30 day follow up plan ensures that you get the best results
100% of people
Every lead that isn't called is an oppotunity lost. With our agents and revolutionary software, we make sure that every lead is contacted.
Our Agents
Can place up to 500 calls a day per agent
Our Agents
Every lead that isn't called is an opportunity lost. With our agents and revolutionary software, we make sure that every lead is contacted.
Our Agents
Can place up to 500 calls a day per agent
Our Agents
Our
Cost
Is less than two BDC Employees
Why pay more for less people? Our team of specialized agents can handle your internet leads for less than it would cost to do it in-house.
Our
Cost
Is less than two BDC Employees
Why pay more for fewer people? Our team of specialized agents can handle your internet leads for less than it would cost to do it in-house.
CONTACT US
ADDRESS: 3509 Haworth Dr. Suite 305, Raleigh NC 27612
Monday - Friday 9:00 - 5:00
Phone: 919-473-9458